Veronica - Customer Service Manager

We believe that you shouldn’t need an encyclopedia to understand an ingredients label. Every dog chew should have simple, clean ingredients: no artificial colors or flavors, no GMOs, no fillers, no...

Our Policy on Product Returns/Exchanges 60-Day Guarantee:  You may return unopened products (or items containing a reasonable amount of the unused product), in original packaging within 60 days fro...

You may return unopened products (or items containing a reasonable amount of the unused product), in original packaging within 60 days from the date on which the order was placed for a refund of th...

Using a coupon code is easy! Simply: Add your item your the cartIn the checkout window, click “apply promo code” Enter your promo code as displayed and click “apply”Verify your discount has been ap...

With our Subscribe & Save program, you can subscribe to any Happy Paws product and have it delivered to your door at the time interval of your choosing. And when you choose to subscribe to our dog ...

At Happy Paws, we work hard to process your order as quickly as possible:   Orders received before 2 p.m. CT Monday–Friday, excluding holidays, will be processed the same day. Any order received af...

You can log into your account on our homepage by clicking the Log-in or Account button in the upper right-hand corner. From here, you can input your username or email address and password.   You ca...

Using a coupon code is easy! Simply: Add your item your the cart In the checkout window, click “apply promo code”  Enter your promo code as displayed and click “apply” Verify your discount has bee...

Your credit card will be charged once the order has been submitted on our website. In some cases, you will see the funds on hold while your bank is processing the payment for up to 3 business days,...

Your bank card may be declined due to an address verification mismatch. This means that our system was not able to match the billing address you provided us with the billing address your bank has o...