Veronica - Customer Service Manager

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  • Does Happy Paws Accept Paypal?

    Unfortunately, at the moment, Happy Paws does not accept PayPal. We accept Visa, Mastercard, American Express, Klarna, and Sezzle. 

  • What Options Are There for Payment?

    We accept traditional credit cards on our website. For example, we accept Visa, Discover, Mastercard, and American Express. We also offer Sezzle and Klarna, which help you split your cost into 4 ev...

  • How Do I Contact Happy Paws Customer Support?

    You can reach our Customer Service team at Info@HappyPaws.com or (888) 818-8143. Operating Hours: 8 a.m.–5 p.m. PT, Monday thru Friday, Feel free to take a look around our Help Center, as well, for...

  • How Can I Cancel an Order?

    Unfortunately, we cannot guarantee that we will be able to cancel your order. Our team is available Monday through Friday, 8 a.m.–5 p.m. PT. Please submit a ticket by emailing us at info@happypaws....

  • Happy Paws for General Health and Wellbeing

      10-in-1 Multivitamin Dog Chews: Vitamin Supplements for Dogs Our Multivitamin for Dogs combines a blend of ten nutrients to target overall health and well-being, covering any gaps in a dog’s die...

  • How Can I Skip My Next Subscription Payment?

    You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Actions, you can select skip payment.   

  • How Do I Exchange a Product?

    If you are unsatisfied with a product that you have purchased, please get in touch with our Customer Service team at info@HappyPaws.com or by visiting our Contact Us page at this link: https://Happ...

  • How Long Should My Order Take to Arrive?

    We kindly ask that you allow 24–48 hours (not including weekends or holidays) for your order to be fully processed and shipped. For Processing and Transit times, click here.  Depending on the metho...

  • How Do I Reset My Password?

    From the Account link in the upper right-hand corner of the home screen or by visiting this link here: https://HappyPaws.com/my-account/, you can select the option that states "Lost your password?"...

  • There’s a Charge on My Card, but I Didn’t Receive an Order Confirmation Email.

    Normally when an order is placed, we send an automatic confirmation to the email address provided: This includes your purchased items and order number. If you don’t see your confirmation email in y...