Veronica - Customer Service Manager
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Recent activity by Veronica - Customer Service Manager-
Happy Paws for Gut Health
Digestive Health Dog Chews: Digestive & Gut Health Dog Supplement These tasty, vegan treats are formulated with probiotic support for better gut health, high fiber content for digestion, and m...
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How Do I Cancel My Subscription?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Actions, you can select cancel, or skip payment. Once your subscrip...
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How Long Does It Take to Get a Refund?
Once a refund has been issued, you will receive an email confirming the refund. We ask you to please allow 2–5 business days for the funds to fully reach your account depending on your bank's poli...
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Do You Offer Free Shipping?
Free shipping is available for all orders over $75 after any promos, discounts or rewards points have been applied.
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Why Did I Get an Email Stating I Still Have Items in My Cart After Ordering?
Short answer: cookies! If you shopped on our site from multiple browsers or devices (or duplicate tabs) our system probably read it as two identical, but separate carts. So, when you placed your or...
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How Do I Change My Saved Billing and Shipping Addresses?
You can update the billing and shipping addresses directly in your account dashboard. Just sign into your account and click “account dashboard” in the upper right-hand corner. From there, click “ed...
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Happy Paws for Mobility
Hip & Joint Dog Chews: Hip and Joint Supplement for Dogs It isn’t just old dogs who need joint support. Many breeds (including German Shepherds, Labs, Great Danes, Rottweilers, Saint Bernard...
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Can I Make Changes to My Payment Method for My Subscription?
You can easily manage your subscription by visiting your My Account page. Just look for the Subscriptions section. Under Actions, you can select change payment to edit, remove, or modify your ...
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Why Has Happy Paws Reached Out About an Invalid Address?
When processing online orders, our shipping department will sometimes be notified that the shipping address may need to be corrected. When this happens, Customer Service may reach out to you to see...
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How Do I See What’s in My Cart?
You will see a picture of a shopping cart on the right-hand corner of the Happy Paws website. Please click on the shopping cart icon, and a separate screen will appear with the items in your cart. ...