Veronica - Customer Service Manager
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Recent activity by Veronica - Customer Service Manager-
Happy Paws for Skin Health
Skin & Coat Dog Chews: Dog Supplements for Skin and Coat Tons of factors can affect dog’s skin and coat health, including seasonal allergies, diet, and stress levels. While our Skin & Coat Dog...
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Why Is My Order on "Hold"?
If you notice that the status of your order is currently on “hold,” it generally means that our team is looking into the details and your order is not yet processing. Please allow some time for our...
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Can I Use My Rewards Points on My Subscription Order?
You can use any available Rewards Points on your first subscription order at checkout, but Rewards Points/codes cannot be applied towards the renewal orders after the first subscription order. O...
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There's an Item Missing From My Shipment.
Please be sure to inspect your package thoroughly. If you are missing an item in your order or you've received the wrong item, please email us at info@HappyPaws.com with your order number and a ph...
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Happy Paws for Stress and Anxiety
Calming Dog Chews: Calming Supplements for Dogs Many dogs could use some stress relief. Our Calming Dog Chews deliver relaxing vibes with natural herbs and supplements, including chamomile, pa...
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I Forgot to Use My Coupon!
You don't need to cancel or place a new order if you forgot to use your coupon. Just contact our customer service team via email at Info@Happy Paws.com or by phone at (888) 818-8143. Our hours of o...
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My Subscription Order Has a Free Gift With Purchase. Will I Be Charged for the Item on My Renewal?
If you've made a purchase for a subscription product on a day we are running a free gift with purchase, you will receive your free gift with the purchase, but it will not be included on your renewa...
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Where Can I Find Tracking Information for My Order?
After completing your order, you will receive a confirmation email letting you know that we’ve received your order and are processing it. When your order has shipped, we’ll send you a second emai...
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Happy Paws for Urinary & Kidney Health
Bladder Health Dog Chews: Bladder Supplements for Dogs Frequent trips to the fire hydrant undoubtedly gnaw on your patience, but they may also hint at hidden issues in your dog’s urinary tract h...
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I Received a Damaged Product.
In the unfortunate event that you receive a damaged item, please be sure to contact us within 48 hours of receiving your order. Please email a photo of your damaged item, your order number, and a b...